Support

Returns / Exchanges

Clear, fast process — please follow the steps below to avoid delays.

1

Purchased directly

Policy applies to orders placed via our official online store.

2

14 days

Standard items can be returned within 14 days of delivery (EU consumer right).

3

Unused condition

No mounting, no tool marks. Items must be in original condition and packaging.

4

Non-EU note

Mark parcels as Returned Goods to avoid customs delays / double taxation.

IMPORTANT: Special order items
Products made to custom specifications (finish, bespoke fitment dimensions, one-off engineering) are non-returnable.

The Return & Exchange Process

  1. Step 1: Notification
    Submit your request via the form. Use your order number and add photos if fitment-related.
  2. Step 2: Documentation
    Include your order number inside the package. Items must be unused and not mounted.
  3. Step 3: Shipping
    Ship to our address in Poland. Non-EU: mark as Returned Goods to avoid customs issues.
Start request
Not sure about fitment? Contact our technical team before shipping anything back.