MG-line Support

Returns / Exchanges

Choose the correct option below. Standard returns should be started through your customer account. Exchanges, fitment issues, warranty claims and custom order cases should be submitted through the form.

Standard return / EU withdrawal

Start a return

If you purchased a standard item directly from our online store and want to return it within the 14-day EU withdrawal period, please start the return through your customer account.

We do not provide prepaid return labels for standard returns. The customer is responsible for the direct cost of returning the goods, unless the product is defective, incorrect or we have agreed otherwise.

Start return

Exchange / fitment / warranty

Use the support form

Use the form below if your request concerns an exchange, fitment issue, warranty claim, damaged or incorrect product, custom-made item, bespoke fitment, made-to-measure adapters or a non-EU return.

Please wait for our approval before sending any items back. Unapproved returns may be rejected.

Go to support form
Custom-made and special order items are non-returnable under the standard right of withdrawal, unless the product is defective, incorrect or does not match the agreed specification.

Support form

Exchange / Fitment / Warranty Request

Use this form for non-standard cases. For a simple 14-day return of a standard item, please use your customer account above.

Tip: add wheel specs and a photo of the mounting area if it’s a fitment issue.

Upload up to 6 photos. If upload fails, paste a WeTransfer/Drive link below.

    Read Return / Exchange Policy RETURN / EXCHANGE
    Please wait for approval before sending any items back. Unapproved returns may be rejected.